When Steve and Nikki Sargent opened Milex Complete Auto Care – Mr. Transmission in Cary in March 2018, they weren’t just starting a business—they were building the kind of shop they felt their community truly needed. From day one, their goal was simple: to create a place where people could feel comfortable, informed, and confident about their vehicle repairs.

 

“We’ve always believed people deserve straightforward answers when it comes to their vehicle,” Steve says. “No surprises, no pressure—just honest recommendations and the final say before any work is done.”

 

“Cars are one of the biggest investments families make,” Steve explains. “With vehicles lasting longer than ever—over 11 years on average—its important people have a shop they can rely on to help protect that investment. That’s what we’re here for.”

 

With over 100 years of combined experience, Milex Complete Auto Care / Mr. Transmission has been a leader in the transmission repair and general automotive repair industries. Known for professionalism and quality work, the company is backed by a nationwide warranty. But what really sets this Cary location apart is its approach to customer care.

 

“We treat people the way we’d want our own family treated,” Nikki adds. “Fair pricing, honest timelines, and no pressure—just good, reliable service.”

 

Their team of certified technicians works on all makes and models, handling everything from diagnostics and routine maintenance to more complex repairs. And while technical expertise matters, the Sargent’s believe the experience matters just as much.

 

“At the end of the day, we want people to leave here feeling taken care of,” Steve says. “If we can make car repair a little less stressful, we’ve done our job.”

 

Whether it’s routine maintenance or a more complex issue, the team at Milex Complete Auto Care / Mr. Transmission of Cary is ready to help keep you safely on the road.