Building Trust and Community with The Problem Solvers of North Carolina Inc.
When it comes to home construction and remodeling, trust and craftsmanship are everything. For Joshua Smith and his team at The Problem Solvers of North Carolina Inc., these values have been the foundation of their business since its inception. Rooted deeply in family tradition and community spirit, this local company is more than just a contractor, they’re neighbors dedicated to helping you make your house a true home.
Joshua’s journey into construction began early, learning the ropes alongside his father. “I started working full time right out of high school and have been doing this ever since,” Joshua shares. The skills and passion for building were passed down, and after years of gaining experience working for other builders, Joshua took a leap of faith in 2016 and launched his own business. Since then, The Problem Solvers of North Carolina Inc. has grown steadily, becoming a trusted name for home improvement projects throughout the area.
What sets Joshua’s company apart isn’t just their expertise, it’s their genuine care for each customer. “We really care about our customers. We want them to be happy and go above and beyond to make sure every detail is done right,” Joshua explains. Many projects include little extras, finishing touches that aren’t charged for but make a big difference in the final result. This dedication to quality and service has earned them a collection of five-star reviews and repeat clients who come back for additional projects over the years.
The Problem Solvers offer a wide range of services, capable of handling projects big or small. Whether it’s routine maintenance, replacing windows and doors, remodeling kitchens and bathrooms, or building and repairing decks, they do it all as licensed General Contractors. This comprehensive skill set gives customers confidence that their home is in capable hands, no matter the scope of the work.
Joshua’s wife plays a crucial role behind the scenes, managing the office and keeping operations running smoothly. Together with their hardworking team, they create an environment where customers feel valued and well taken care of. This strong team dynamic reflects in every job they complete, fostering trust and satisfaction.
Living locally, The Problem Solvers are deeply connected to the community. Joshua believes in giving back and helping maintain the beauty and safety of the neighborhoods they serve. “We care about people and want the community to be nice and well taken care of,” he says. For Joshua and his team, their work is about more than just construction, it’s about contributing to the place they call home.
Like many businesses, The Problem Solvers have faced challenges, particularly during economic downturns when homeowners tighten their budgets. Joshua acknowledges these tough times but emphasizes resilience. “When things take a downturn, we tighten up and do whatever we can to make it through so we can come out the other side still working.” This mindset has helped the company navigate difficulties and continue growing stronger.
An exciting milestone for The Problem Solvers came recently when Joshua earned his General Contractor license. This achievement opens doors to bigger and more complex remodeling projects, allowing the company to offer even more to their customers. “It gives the customer confidence that we are here and not going anywhere,” Joshua notes. Looking ahead, they plan to take on larger projects while maintaining the personal touch and quality service their clients have come to expect.
One unique offering Joshua encourages homeowners to consider is their home maintenance program. Through annual or bi-annual inspections, The Problem Solvers help catch small issues before they become costly problems. “If you catch the little things early, they don’t cost near as much to fix,” Joshua advises. This proactive approach keeps homes safe, beautiful, and in great shape for years to come—something every homeowner can appreciate.
Beyond the work itself, Joshua values the relationships built through his business. “We like to form relationships with our customers and be the one they call if they need anything done at their home.” For him, it’s about more than just projects—it’s about trust, reliability, and being a dependable presence in the community.
If you’re looking for a contractor who brings experience, heart, and professionalism to every job, The Problem Solvers of North Carolina Inc. are ready to help. Whether it’s a small repair or a major remodel, Joshua and his team are committed to making sure you’re happy with the results and proud of your home.