Cary Shiner and Kristine Burdette started Smart Pro in 2018, and they have been expertly serving residential and commercial accounts with exceptional technical and security service since the very beginning of its existence. Prior to founding Smart Pro, Cary worked at Sprint and another local IT company in a variety of roles. “I began to see a pretty wide gap in businesses and IT companies meeting their needs in a way that helped them overcome challenges and decided to go out on my own.” 

 

“So, tell me about how you started out,” I say as we sat down at their busy Johnson County office (23724 W 83rd Ter. in Shawnee) to discuss their thriving business and how it all began. “Well,” Cary says humbly, "we started out as a security camera business in the residential sector and moved into IT and technical services to help business owners. With everyone working remotely, using the internet, cell phone service, desktops, laptops, tablets, and storing information in the cloud from a variety of various devices, residential customers and business owners can become overwhelmed about how everything works in tandem, and very importantly, how to keep their valuable data safe.”  

 

“It is really incredible how much we’ve grown in the past few years. We handle residential cameras, commercial business cameras, data cabling, networking, and we help companies with everything IT, including cloud services,” says Kristine. Most recently, they have added audiovisual services to their portfolio. Smart Pro Technologies strives to create a culture that is fun, creative, encouraging, and productive all in a casual atmosphere. They employ 16 people with a variety of talents and believe in investing in their futures as leaders in their field, communities, and families.  

 

“What about security issues such as a burglar alarm?” I ask. “Well, we do handle door access, alarming, security cameras, and cybersecurity.” 

“Wow, that’s a wide range,” I say. “Yes,” Cary agrees and goes on to say that the best part for their customers is that Smart Pro Technologies can put all those sorts of services under one umbrella. "Customers are happy with the fact that they don’t need to work with four separate companies to handle everything.”

 

Smart Pro Technologies believes in working directly with CEOs, CFOs, and COOs to help businesses seize control of their IT issues and regain or maintain control of their security. They realize that business owners are under a lot of stress with the weight of their company’s IT issues on their shoulders. It’s normal for them to get frustrated when trying to connect the dots with email, company websites, authentication issues, cabling, bandwidth, cloud issues, online payment methods, cybersecurity — you name it, they simplify everything related to IT. 

 

One unique service Smart Pro Technologies offers is partnering with business owners to ensure their homes are as safe and secure as their business. They often assist in managing their home IT to ensure they remain connected and secure from anywhere. “Many business owners are working when they’re away from their office, whether at their home, at their vacation home, or even when traveling and staying in resorts and hotels. The sheer nature of being able to work remotely has changed a lot in the world of IT, and we pride ourselves on assisting our customers with corralling all these facets of technology necessary for business today and connecting and managing it all. We like to call it C-Suite Services, a white-glove service,” says Cary.

 

“In a way, it is like Smart Pro Technologies is placing this invisible bubble around the business and/or home to protect it from data breaches, or even from internal or external hackers,” I comment. “Yes, we serve businesses that are looking for efficiencies in achieving an easy way to manage their office from home, or while they’re at their child’s soccer game from a tablet or phone. Their customers are also happy they don’t have to load 26 different apps on their phone or spend five hours of their time with their internet provider customer service call center. We take the place of the apps and the call center. We are all of that – and we’re right under one roof.” Cary and Kristine explain that it is their goal to embed themselves into the technology aspects of the home or business to absolutely support every aspect of their technical infrastructure. 

 

If this white-glove service around your IT issues sounds appealing, check out Smart Pro Technologies’ website, https://smartprokc.com/contact/. You can also find lots of customer reviews that highlight their excellence in service and the satisfaction they’re known for.

 

Stop worrying about your IT issues and being overwhelmed with troubleshooting. Smart Pro Technologies is, without a doubt, the answer!