A Trusted Team Behind Every Home
Melody Lane Home Pros is helping busy homeowners simplify repairs, maintenance and home projects through trusted concierge-style support.
Tell us about your business:
At Melody Lane Home Pros, we provide home services concierge support designed to make life easier for busy individuals, homeowners, investors, and families who simply need a trusted team to help manage the ongoing responsibilities that come with a home or property. Whether someone needs help coordinating a single repair or wants ongoing support through one of our membership plans, our goal is to remove the stress and guesswork from the process. We help coordinate everything from preventative maintenance and recurring services to repairs, vendor sourcing, and larger home projects, all through one reliable point of contact. The business was built around the idea that people are busier than ever and often don’t have the time, energy, or trusted resources to properly stay on top of everything their property needs. We wanted to create a service that feels supportive, organized, and personal while helping clients protect their homes, their time, and their peace of mind. At the end of the day, Melody Lane is about helping people feel more supported in the place they call home.
What sets you apart from the competition in your business?
What sets us apart is that we are more than just a referral service or a company that sends out vendors. Our team acts as a true concierge service, helping coordinate the entire process from start to finish while focusing heavily on communication, organization, preventative planning, and making sure clients feel supported throughout the experience. We understand that every client’s needs are different. Some people need help with a one-time repair or project, while others want long-term support through recurring maintenance and ongoing home management. Whether it’s a busy homeowner, investor, family, or professional managing multiple responsibilities, we aim to create a personalized experience that helps make caring for a property feel less overwhelming. While we are not physically onsite during service appointments, the professionals we partner with are an extension of our team and act as our eyes and ears in the field. We work hard to build relationships with vendors who genuinely care about the quality of their work and the people they serve because that same level of care is important to us. Our role is to help create accountability, advocacy, and trust throughout the process so clients do not feel like they are navigating repairs and projects alone. Most importantly, we genuinely care about creating peace of mind. A home is often someone’s biggest investment, and we believe people deserve a trusted team they can rely on to help protect it, maintain it, and make managing it feel easier.
Tell us about your team, your business's growth and any plans for growth or expansion in the coming year.
We’re still a growing company, which makes our team incredibly important to who we are and how we serve our clients. One of the things I value most is that our company is built around real people helping real people, and I’m very grateful for the team that helps bring that vision to life every day. Our CEO, Tony, has played a major role in shaping the long-term vision and growth of the company, while our concierge and operations team works behind the scenes to support communication, scheduling, vendor coordination, and project management. Ashley, Erica, and Shri each play an important role in helping create an experience that feels organized, supportive, and personal for our clients. Over the past year, we’ve experienced exciting growth as more homeowners, busy professionals, families, investors, and property owners throughout the Austin communities we serve continue looking for trusted support in managing their homes and properties. We’ve found that many people are not just looking for a vendor. They want a trusted team they can rely on to help make caring for a property feel less stressful and more manageable. Looking ahead, we’re excited to continue strengthening our vendor partnerships, improving the client experience, and thoughtfully expanding into additional markets while maintaining the personalized, relationship-driven approach Melody Lane was built on. Our goal is to continue being a trusted resource people turn to for reliable support, communication, and peace of mind when caring for their homes and properties.
Tell us about yourself, your family and how long you have lived in the Austin area.
I moved to Texas in 2014, and I’ve now lived in the Austin area for just over 11 years. Over that time, Austin has truly become home for me, and I’ve loved getting to experience the growth, community, and energy that make this city so unique. I currently live in the Highland area with my boyfriend, Terrance, and our two cats, Gizmo and Rayden, and we’ve recently started the exciting journey of looking into buying a home of our own. Outside of work, I enjoy spending time with friends and family, exploring Austin, and building both a life and career that feel meaningful and community-driven.
Where are you originally from?
I was born on Long Island, New York, but grew up in Upstate New York, so I feel like I experienced a little bit of both worlds. Growing up, I was always very active, hardworking, and involved in different sports, activities and jobs from a young age. I think those experiences helped shape my work ethic, my passion for helping people, and the relationship-driven approach I bring into business today.
Do you have other hobbies or interests?
Outside of work, I enjoy staying active, spending time outdoors, and exploring new places. I love going camping, hiking, floating the Guadalupe River during the summer, traveling, reading, and spending time with friends and family. I also enjoy playing pool, running, and swimming, which have been interests of mine for years. Living in Austin has also made me appreciate discovering local restaurants, small businesses, and places around Central Texas.
How did you first get involved in this business?
I first became involved in this industry in 2018 while working for a home maintenance company, where I helped manage scheduling, customer support, vendor coordination, billing, and project oversight. That experience gave me a behind-the-scenes look at how much communication, organization, and trust goes into properly caring for a home and supporting homeowners through both everyday maintenance and larger projects. At the same time, I was also learning firsthand what it meant to maintain a home in Texas. Growing up in New York, homeownership looked very different than it does here, and I quickly realized how overwhelming home maintenance can feel when you simply don’t know what questions to ask or where to start. Those early experiences made me genuinely curious about how homes function, the importance of preventative maintenance, and how much peace of mind the right support system can create for people. Coming from a blue-collar family, one of the biggest lessons I grew up with was that if you want to solve the right problem, you have to learn how to ask the right questions and find the right people to help you. That mindset stayed with me throughout my career and continued to grow during my time working in both home services and property management. Over time, those experiences fueled my passion for helping build the structure and operations behind what eventually evolved into Melody Lane Home Pros. Working alongside Tony and the rest of our team, we’ve continued refining the company into a more personalized, relationship-driven service centered around helping people feel supported, informed, and less overwhelmed when it comes to caring for their homes and properties.
What advice would you give to Balcones & Spicewood residents concerning your area of expertise?
I would encourage homeowners to think about caring for a home as an ongoing part of life rather than only reacting when something goes wrong. Just like people, homes have different needs at different stages over time. A first-time homeowner may simply need guidance on the basics of maintenance and how systems function, while long-term homeowners may be focused on preventative care, repairs, updates, or preserving the longevity of their property over the years. One of the biggest things I’ve learned throughout this industry is that no one is expected to know everything about maintaining a home, and there should never be embarrassment around asking questions or needing support. Most people are simply trying to make the best decisions they can for one of their biggest investments, and having trusted guidance can make that process feel far less overwhelming. At Melody Lane Home Pros, we believe there is real value in creating long-term relationships and helping people feel like they have a reliable team they can turn to throughout the different stages of homeownership. Sometimes that means helping someone stay ahead on routine maintenance, and other times it means helping connect them with the right experts when larger needs arise. Either way, our goal is to help make caring for a home feel more manageable, approachable, and supported over time.
Anything else we should know about you or your business?
At the end of the day, I hope people see Melody Lane Home Pros as more than just a home services company. Our goal has always been to create a more supportive, approachable, and relationship-driven experience around caring for a home or property. We’re a team of real people who genuinely care about communication, trust, and helping others feel less overwhelmed when it comes to managing one of their biggest investments. Most importantly, we’re incredibly grateful for the support we’ve received from the Austin community, and whether someone needs ongoing support or simply has questions and doesn’t know where to start, we’re always just a call or text away.
Please reach out and say hello!
888.326.4652 Call or text STROLL for a special!